Shipping Policy

At Vet Grade, we aim to get your pet's supplements to you as quickly and reliably as possible. Please review our shipping policy below:

Shipping Rates

Free delivery to your door anywhere in South Africa.
Delivery time: 2–4 business days.

Delivery Details

All orders are dispatched via trusted national couriers.
Orders are processed during business hours, Monday to Friday (excluding public holidays).
A tracking number will be sent to you once your order has shipped.

Order Processing Time

Orders placed before 4:00 PM are usually dispatched same day.
Orders placed after 4:00 PM or over weekends/public holidays will be dispatched the next working day.

Delivery Issues or Delays

If your order hasn’t arrived within the expected time, please contact us at [info@vetgrade.co.za] or call [+27605304461], and we’ll assist you promptly.